Optometry Office Front Desk Coordinator
Myrtle Beach, SC.
Fast-paced retail environment.
Our Optometrist office is seeking candidates who are highly motivated, self-directed, reliable and dedicated to the successful completion of all front desk responsibilities.
Major Duties and Responsibilities:
- Answer calls to the practice.
- Confirm patient’s appointments.
- Schedule appointments.
- Greet patients and provide excellent customer service.
- pull patient benefits from insurance companies.
- Update contact information at each visit.
- Verify insurance benefits, get insurance authorizations prior to patients' visits.
- Complete knowledge of insurance companies' rules, and understanding of deductibles, copayments, and coinsurances.
- Knowledge of the names of the insurance companies we take, as well as of the ones we don't participate in.
- Perform some tech work.
- Cross training.
Benefits:
- Vision benefits include a free eye exam and great discounts on glasses and contact lenses.
- Paid time off.
Desired Characteristics:
- Organized and detail-oriented.
- Great interpersonal skills.
- Prints and reviews all patient statements.
- Processes credit card payments in person or received by phone.
- Assist patients with billing questions.
- Assist with training as well as become cross-trained in all aspects of the position.
- Responsible for maintaining the work area in a neat and clean manner.
- Shares progress toward goals through upward communication to management.
Qualifications:
- High School Diploma or equivalent.
- Health insurance knowledge is very important.
- Should be knowledgeable of billing and technical software Electronic Health Records, Microsoft Office, Excel.
- Must have advanced clerical training which includes typing, basic filing skills, and a fundamental understanding of office procedures.
- Possess strong computer skills including the windows environment.
- Must be familiar with medical terminology.
- Knowledge of all confidentiality requirements regarding patients and strict maintenance of proper confidentiality on all such information.
- Ability to perform detailed work with numerical data and to make arithmetic computations rapidly and accurately.
Qualified individuals should apply.
- Principals only. Recruiters, please don't contact this job poster.
- Do NOT contact us with unsolicited services or offers.